First symposium - psychosocial triage

On 27 April 2023 insurers, regulators and claims agents gathered in Sydney, joined by industry experts.  Through a combination of short expert talks, panel sharing and Q&A, we explored the foundation concepts of early psychosocial triage and matched care.  This included the principles of triage, assessment and matched interventions, along with the role of the regulator and program evaluation. 

We thank everyone who attended, and particularly the experts and panelists. 

Participant feedback was:

• That the symposium was valuable (94% rated the value as 4/5 or 5/5)
• 98 % of respondents indicated a level 4/5 or 5/5 wish for ongoing collaboration on psychosocial triage and matched care; a follow up meeting, further expert talks, and case studies with program learnings and Q&A sessions
• 100% of respondents indicated their organisation would be interested in joining further similar symposia, on other topics
• Participants considered the format of the day was valuable, appreciating the input from experts and the experience of the panelists
• The day was compact, and a number of respondents requested more time for networking and group discussions.

We will incorporate this feedback into future symposia.

Thanks all for your participation. The desire for collaboration and doing better shone through. It was fantastic to hear the of the many constructive initiatives underway, and the opportunities to improve care of workers with better recovery and return to work.